FAQ

Frequently Ask Questions.

FAQ

Most Popular Questions

Visit our Setup Tutorial, if you get any issues feel free to contact us by WhatsApp or Email.

We are here to help you 24/7, feel free to contact our technical support team.

Nothing just let our team to complete your order, that may takes 5min to 3h max. We will reply to your email and whatsapp as soon as possible after verifying your payment.

Does This Service (IPTV) Work In My Country?

IPTV works all over the world, no matter where you live or where you are. Since you have a stable Internet connection, you will be able to watch thousands of TV channels.

What Kind Of Quality Service We Are Providing?

Most of the elements of IP networks are the control of quality service. Our service is just excellent that you can compare with other similar service providers in the market. Our quality of service ensure you the priority to several packets on the network, we always maintain and control delays fragmentation of the service to assure you high-end quality service. We always maintain the desired level performance.

Can I use two devices at the same time on one subscription?

No you can not. Multiple login on one account can block your username and IP address. However, you can request an additional connection for an additional fee.

What is the typical response time for a support question?

Since you report us a support question we try to make our best to find out what is going on, depending on the case it could take more or less time, however a standard time could be minutes.

What is our Quality servers?

We are first the best service provider on internet, and we provide no freezing technology with 99% uptime.

How long can i have subscription?

As long as you want we have External IPTV. And you can renew anytime you want, you only pay as you go.

Do I Need A Satellite For Using IPTV?

No, you will connect GETIPTVSUBS servers via internet and you don’t need dish and satellite equipments.

What Internet Quality Should I Have?

At last 16 mbps. The Internet must be a good and stable line. The more stable and good the internet line, the clearer the quality of the images will be and there will be no obstacles during the showing of matches, movies, or series.

What Kind Of Devices Do You Support?

We support all kind of devices such as: MAG, Android Smart Phone, Android Boxes, Enigma, DreamBox, Vu+ (…), PC, VLC, Kodi/XBMC (…), Smart TV.

Do You Garantee That All Channels Will Work?

Our company all the time tries to do better for their customers so that the channels never go down. But in some cases, some channels may not work, and the cause is that we are working to fix these channels as soon as possible. Rarely in a channel, can change the channel and put another channel

How long will it take to receive my order?

Orders are usually processed manually. Please be patient, we will be able to serve you within 5 minutes to 3 hours.